Privacy Policy

Orange County Pottys (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or request our portable restroom services.

Information We Collect

We collect information that helps us deliver clean, reliable portable restroom service and respond to your requests. The types of information we collect include:

Information You Provide Directly

• Your name, phone number, and email address when you request a quote or contact us
• The delivery address for your event, worksite, or rental location
• Details about your event or project, including attendance numbers, dates, and rental duration
• Any additional information you choose to share in the message field of our contact form

Information Collected Automatically

• Basic technical information such as your IP address, browser type, and device type
• Pages you visit on our website and how long you spend on each page
• The referring website or search engine that brought you to our site

How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your quote requests and questions
• To deliver, service, and pick up rental equipment at your location
• To send you invoices, receipts, and service notifications
• To coordinate scheduled servicing such as cleaning, restocking, and waste pumping
• To improve our website and customer experience
• To comply with our legal and tax obligations

We do not sell your personal information to third parties.

How We Share Your Information

We only share your information when it is necessary to deliver our services or required by law. This may include:

• Our delivery drivers and service team, who need your address and contact details to fulfill your rental
• Trusted service providers who help us operate our business, such as email platforms, scheduling software, and payment processors
• Government agencies or law enforcement when required to comply with a valid legal request

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences, analyze traffic, and improve site performance. Most browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect some features of our website but will not prevent you from requesting a quote or contacting us.

How We Protect Your Information

We take reasonable steps to protect the information you share with us using industry standard practices. While no method of transmission over the internet is completely secure, we work to keep your data safe and only retain it for as long as needed to provide service and meet our legal obligations.

Your Choices

You have the right to:

• Request a copy of the personal information we have about you
• Ask us to correct or update inaccurate information
• Request that we delete your information, subject to legal and business requirements
• Opt out of marketing emails by replying with “unsubscribe” or contacting us directly

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can promptly remove it.

Third Party Links

Our website may include links to third party sites such as Google Maps, Google Reviews, or YouTube. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information with them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.